Online gift stores are everywhere today, but not all of them deliver what they promise. Some look attractive but lack transparency or product credibility. I carefully checked Permagift.com — its product categories, pricing style, policies, company details, and overall trust signals — to understand whether it’s a reliable place to shop.
Here is a detailed and honest review based on what the website actually shows.
First Look: Professional but Generic Feel
At first glance, Permagift.com looks like a modern e-commerce store. The homepage is neatly designed with product images, discount offers, and category sections. The website gives the impression of a general online gift marketplace.
However, after browsing deeper, the site feels template-based and recently created, with limited brand identity. Many new online stores use similar layouts, so design alone cannot be considered a trust factor.
Products – What Permagift.com Actually Sells
Permagift.com appears to be a general gifting and lifestyle product store. The main categories include:
1. Personalised Gifts
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Custom name items
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Personalised photo products
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Engraved gift items
These are marketed as special occasion gifts for birthdays, anniversaries, and celebrations.
2. Home & Decor Items
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Decorative pieces
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LED décor lights
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Wall art and display items
3. Lifestyle & Utility Products
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Daily-use gadgets
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Small electronic accessories
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Multi-purpose tools
4. Festival & Occasion Gifts
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Romantic gifts
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Couple gifts
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Special occasion combos
Product Observations
While checking product pages, some important points came up:
Positive signs
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Clear product images
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Discounted pricing displayed
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Multiple categories for browsing
Concerns
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Product descriptions are short and generic
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Limited technical or material details
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No visible customer reviews on most products
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No real buyer photos
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Some items look like common dropshipping products available on multiple websites
For a gift store, customer feedback and detailed product information are important — and these are mostly missing.
Pricing Pattern
Many products are shown with heavy discounts (for example, a high original price crossed out and a much lower sale price).
While discounts are normal in e-commerce, frequent large discounts across almost all products is a common pattern seen on new or dropshipping websites.
This doesn’t prove anything wrong, but it should make buyers cautious.
About Us Page – Limited Business Identity
The About Us section exists but contains very general information, such as:
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Focus on customer satisfaction
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Mission to provide quality gifts
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Passion for unique products
However, it does not clearly mention:
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Company registration details
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Owner or team information
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Business history
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Physical office or warehouse location
This lack of transparency reduces credibility.
Contact Details
Permagift.com provides a Contact Us page, but the information is limited.
Usually available:
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Email support
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Contact form
Missing or unclear:
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Phone number
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Complete physical address
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Customer service availability timing
Strong customer support visibility is important for online gift stores, especially when products are customised.
Return and Refund Policy
The website includes a return/refund policy, but there are some important points:
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Returns may be accepted only under specific conditions
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Customised products may not be eligible for return
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Limited time window for complaints
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Refund process details are not very detailed
This is common for personalised products, but the policy language feels standard and not very customer-friendly.
Shipping Information
Shipping details are mentioned, but transparency is limited:
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Delivery time estimates are general
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No clear logistics partner mentioned
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The tracking process is not explained in detail
This makes it difficult to judge delivery reliability.
Social Media Presence
A strong online store usually maintains active social media pages with:
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Customer feedback
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Product videos
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Real delivery posts
For Permagift.com:
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Social media presence appears weak or limited
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Low engagement or visibility
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No strong customer interaction
This is a negative trust signal.
Customer Reviews & Online Reputation
While checking the website:
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No visible product reviews
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No verified buyer testimonials
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No rating system
For a gift store, especially one selling personalised items, the absence of customer feedback is a concern.
Trust Signals – What’s Missing
Permagift.com lacks several important trust indicators:
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Verified customer reviews
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Strong brand presence
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Company identity transparency
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Phone support
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Detailed product specifications
These factors increase the risk level for new buyers.
Green Flags (Positive Points)
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Clean and user-friendly website
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Wide range of gift categories
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Personalised gift options available
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Policies pages are present
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Secure payment interface
Red Flags (Concerns)
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Very generic product descriptions
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No customer reviews
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Heavy discounts across products
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Limited company information
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Weak social media presence
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No phone number or physical address
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Products appear similar to dropshipping catalogues
Final Verdict: Should You Buy?
Permagift.com looks like a new or small-scale online gift store, but it currently lacks strong trust signals.
Risk Level: Medium
It may deliver orders, but due to limited transparency and no customer feedback, buyers should be careful.
If you want to try:
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Order a low-value item first
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Avoid large prepaid orders
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Check the delivery experience before purchasing personalised or expensive products
